Leading in the virtual space takes an extra bit of care and attention, as building culture, capacity and community in an environment in which you do not consistently see your staff can be a challenge. After 14 years leading in this world, Alicia will share time proven tips and tricks to help you create a virtual culture that thrives on connection and collaboration. She also knows the challenges that can come when culture, capacity, and community are not a well strategized part of a virtual organization, so she will share processes and procedures that work to address virtual conflict and engage and inspire staff to reach their utmost success.