January 11 - 14, 2026
Orange County Convention Center, Orlando, FL
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Connected Systems, Smarter Schools: Unlocking Efficiency Through Interoperability in K–12 IT

January 12, 2026
W224 E
IT Leaders
In K–12 districts across the country, IT leaders are being asked to do more with less. But too often, outdated systems, siloed data, and disconnected workflows get in the way. This session explores how interoperability can help districts overcome those obstacles to create smarter, more responsive systems that support teaching and learning. Designed for district technology leaders, this session features real-world strategies and lessons learned from a district that streamlined IT operations through unified help ticketing and asset management systems. Learn how API-driven integrations between SIS, MDM, and SSO platforms can eliminate manual work, reduce resolution times, and provide critical data to inform better decisions. See how automation can route tickets to the right teams, accelerate onboarding for new students and staff, and replace the patchwork of spreadsheets and emails with a single, unified workflow. Interoperability is a proven approach to getting better outcomes from the systems you already use. In fact, districts using systems with greater interoperability spend less time and money connecting the systems that need to work together. Whether you’re looking to improve service delivery, reduce IT costs, or maximize your technology investments, this session will give you the roadmap you need to act.
Speakers
R.T. Collins, CEO - Incident IQ
Dr. Joe Phillips, Chief Strategy and Technology Officer - Fulton County Schools
Ms. Courtney White, National District Relationships Manager - Incident IQ

Access Type

Session or Session+ or All-Access Registration Permitted

Session Type

Concurrent Session

Topic

Information Technology

Level

PK-12

Curriculum Area

Information Technology